1. Introduction

Shoutt International Ltd (hereinafter referred to as "Shoutt," "we," "our," or "us") s committed to safeguarding the privacy and protecting the personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and store personal information, as well as your rights regarding your personal data when using the Shoutt platform. We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information: We may collect personal information such as your name, email address, and professional details when you sign up for a user account on Shoutt.

2.2 User-Generated Content: Content you upload or post on the Platform, including text, images, videos, and other media, may be collected and stored.

2.2 Portfolio and Work History: We collect information about your portfolio, work history, and qualifications to ensure Shoutt remains a high-quality platform for vetted professionals.

2.3 Communication History: We collect and store your communication with Shoutt support or other interactions related to the platform. However, we do not track or store communications between freelancers and external clients.

2.4 Third-Party Analytics: We use third-party analytics services, such as Google Analytics, to collect and analyze data related to your use of the platform. These services help us understand user behavior, improve our services, and enhance your experience. Please note that these third-party analytics services may collect information about your online activities over time and across different websites or online platforms.

3. How We Use Your Information

3.1 Platform Services: We use your information to provide you with access to the Shoutt platform, create user accounts, and offer customer support.

3.2 Communication: We may use your contact information to communicate with you regarding platform updates, notifications, and customer support inquiries.

3.3 User Experience: We use data to personalize your experience on the platform and improve our services, including recommendations and content suggestions.

3.4 Legal Compliance: We may process your data to comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Information Sharing

4.1 With Other Users: Your profile information, such as your portfolio and qualifications, may be visible to other Shoutt users.

4.2 Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as data analysis and customer support.

4.3 Legal and Safety: We may disclose information to respond to legal requests, protect our rights and safety, and comply with legal requirements.

4.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Storage and Security

5.1 Data Storage: Your information is stored on secure servers provided by Azure Web Services and the Microsoft cloud, which may be located in the United States and Europe. We implement technical and organizational measures to protect your data against unauthorized access, disclosure, or alteration.

6. Your Rights

6.1 Access: You have the right to access the personal data we hold about you and request a copy.

6.2 Rectification: You can request corrections to inaccurate or incomplete information we have about you.

6.3 Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

6.4 Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and transmit it to another data controller.

6.5 Withdrawal of Consent: You can withdraw your consent for processing your data where consent is the legal basis for processing.

6.6 Objection: You may object to the processing of your data based on legitimate interests, direct marketing, or automated decision-making.

7. Contact Us

If you have questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at support@shoutt.co.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any changes will be posted on the platform, and the revised policy will be effective from the date indicated at the top of the document.

By using the Shoutt platform, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly for updates.